All products purchased locally may be returned by contacting us and arranging for a pick up or drop off at our factory. For international purchases, products may be returned to us by either mailing it back via the return address attached or by emailing us and arranging a pick up from the address the product was shipped to.
Products returned within 10 business days will merit a refund or a replacement and the products that are not returned within 10 business days will be replaced or refunded at a fee of 10% the cost of the item.
Also, products may only be returned if they are damaged upon delivery or if we are to be held responsible for making and delivering the wrong order.
Considering that all products are made to order, it takes averagely between 8 to 12 business days for orders to be delivered locally and usually between 14 to 18 business days for orders to be delivered internationally.
How do i get a refund?
Refunds on purchases may take up to 14 days to process. Products purchased will be liable for refund if items are damaged upon delivery, not delivered within the given period or if wrong items are delivered. Direct all refund requests to us by contacting us
How to clean leather shoes and boots?
1. REMOVE THE LACE Hand wash laces in warm water and soap, then air dry. 2. CLEAN LOOSE DIRT AND DEBRIS. With a soft cloth or a brush, remove any grime that may be stuck to the shoe’s leather surface. 3. APPLY SOAP Mix a solution of warm water and dish soap, dip a soft cloth into it, wring it out and wipe the exterior surfaces of the shoe. 4. WIPE OFF SOAP. Use a second clean, damp cloth to wipe off the soap. Dry with a towel. Warm, soapy water will also remove water stains and scuffs. 5. CONDITION LEATHER. Apply leather conditioner to protect from stains and add shine. You can buy a commercial leather conditioner or make your own by mixing 1 part 2 parts linseed oil. Apply to leather, wait for about 15 to 25 minutes and buff with a soft cloth till the leather shine. 6. DRY IN OPEN AIR Let your shoes and boots dry in open air. Don’t leave in the sun or by a heater as this may cause the leather to fade or crack.